CUSTOMER CARE

Professional and timely pre-sales and after-sales support

We offer free FedEx shipping on every US, Canadian, UK, and Australian order. To make your Yingma Jewelry purchasing experience as stress-free as possible, we also offer free return shipping on all orders from the US, Canada, UK, and Australia!

Because we make most items to order, time from order to delivery will vary depending on the item ordered. All orders are shipped via FedEx and are scheduled to arrive on or before the expected delivery date shown in the order confirmation. Some orders may arrive earlier than the expected delivery date if they are ready. You will receive an email confirmation once your order ships.

At Yingma Jewelry, we have shared in the unforgettable memories of thousands of our customers, and we understand that jewelry is often given for special surprise occasions such as an engagement. Please let us know what we can do to make sure you maintain your surprise. Special arrangements, such as Saturday delivery, delivery on a particular date, or holding at a FedEx location, can be made by calling us at 800.691.0952. Saturday delivery is available for eligible locations for an additional $30. Limited time only. All orders are presented in distinctive FSC certified packaging.